Testimonials

Browse what my clients have to say about me.

A. Fenstermacher | Buyer

Heather is thoughtful, helpful, and very knowledgeable at her craft. She was always a call or text away and made me feel comfortable and confident during the home buying process. I can’t recommend her enough to first time home buyers or anyone looking to purchase another property.

A. Murphy | Buyer

We met Heather 3 years ago while she was representing owners of a property we were renting. Instantly we knew she was someone we could trust and was knowledgeable in the local real estate market. Heather helped us navigate an incredibly stressful FL real estate market over the past 2 years. Finding a last minute seasonal rental when it became apparent purchasing was not happening. She patiently guided us through multiple showings, educating us through the drastically changing market values. Cleverly putting together a bid on a property that we can now call home. Heather's 25+ years of real estate knowledge is invaluable and we are so grateful for her guidance.

E. Buckenmier | Seller

Heather made the entire process of selling my mother's house painless. She was extremely knowledgeable about the market, she was very friendly, professional and took care of everything. She was in contact through every step and available if I had any questions. I had nothing to do except sign paperwork and would recommend her to anyone buying or selling a home. She is awesome and anyone lucky enough to have her as their realtor is in great hands.

R. Weiss | Buyer

Looking for a new house with Heather was great. She was focused on my needs and picked great houses. Even in a competitive market, she kept it professional and was only looking in my range and supported us with all information we needed. Finally, we found and bought a great house. Thanks so much!

K. Poole | Buyer

Heather is an expert at what she does. She is incredibly knowledgeable of the home buying process, and has always been patient and willing to explain anything we did not completely understand (no matter how simple the question). She is a skilled negotiator, well connected, and very knowledgeable of the area. Heather takes care of everything and lets you know exactly when & what steps you need to take along the way. I would highly recommend Heather to anyone who wants a great home buying experience.

E. Ocalan | Buyer & Seller

Heather Smith has represented us as buyers and also as sellers. Her depth of expertise of the local market, coupled with a fantastic slate of experience with everything that goes into buying and selling your home, made a real difference in the outcomes for our family. I cannot recommend her highly enough. She is responsive and patient because I ask a lot of questions. Many thanks to Heather. It’s an important decision, Choose Heather Smith!

Taty E. | Buyer

I highly recommend Heather Smith to anyone who wants to buy or sell in this area. I have a great purchasing experience. Heather has always been nothing but professional, knowledgeable, helpful, and honest. Once more, thank you very much to Heather Smith, the Platinum Producer of Illustrated Properties!

D. Santucci | Seller

Heather was great. She sold my condo in three weeks. She is courteous, kind and understanding. She made me feel at ease. The whole transaction went smoothly. I would recommend her to anyone.

Gabriela Z. | Seller & Buyer

Heather helped us buy our new home and also sell our condo. She is very professional and responsive. She helped us negotiate the price of our new home and went out of her way to make a repair to the property. For the place we sold, she put in a few staging touches to make it more attractive, since the property was vacant. The place sold within 24 hours of listing! Great job, Heather! Thank you!

D. Adler | Seller & Buyer

Heather helped me sell a house and purchase another. She is easy to work with and would recommend her for purchase or sale! She has great local knowledge and contacts for each part of the process.

Deb S. | Seller

Heather was amazing to work with. She made the process easy to sell a difficult property. She was honest from the get go about what to do or not. She was able to calm me and walk me through any issues that came up. She had first hand knowledge of selling in the particular development, has a great list of contractors to fix repairs as needed. Heather was always available for a text/call and returned messages promptly. Heather is top-notch and puts her heart into each property she is selling. Thank you for all you have done. It's truly appreciated.

Anan & Sonia | Buyers

Moving to a new city is a very exciting but stressful times, but having Heather helping us was absolutely perfect. She is easy to communicate with, paid attention to all of our needs and wants, and was always available anytime we needed assistance. She's very knowledgeable and experienced and made the house hunting a very pleasant experience. We are very pleased with how she handled everything and the negotiations process. She's not just an agent providing a great services, she's a caring and patient person, always paying attention to our needs. We are truly grateful to have her helping us. She was the perfect match for us.

Angela | Buyer

Heather was absolutely wonderful to work with. She was very knowledgeable about the process, she was always quick to respond and if she didn't know the answer to some of our uncommon questions, she had the resources at her fingertips to get the answer quickly. She definitely went above and beyond. We highly recommend Heather as your realtor.

Tess | Buyer

I worked with Heather in the purchase of my first home, which happened to be during COVID-19. While we weren't able to start touring properties as soon as we hoped, she took the necessary precautions when we were able to start touring. I shared with Heather the type of property features, locations, and price range I was looking along with the time frame I was hoping to buy during, and she sent me listings that were very much in line with what I shared with her. I wasn't familiar with many of the terms and industry insights, but by the end, I felt confident and comfortable with all of the information she provided me. She made sure I had realistic expectations of the process and got me into every single property I wanted to tour within a day or two of my asking. In the end, I was able to close on a wonderful property that met my criteria and during the time frame I shared with Heather at t…

I worked with Heather in the purchase of my first home, which happened to be during COVID-19. While we weren't able to start touring properties as soon as we hoped, she took the necessary precautions when we were able to start touring. I shared with Heather the type of property features, locations, and price range I was looking along with the time frame I was hoping to buy during, and she sent me listings that were very much in line with what I shared with her. I wasn't familiar with many of the terms and industry insights, but by the end, I felt confident and comfortable with all of the information she provided me. She made sure I had realistic expectations of the process and got me into every single property I wanted to tour within a day or two of my asking. In the end, I was able to close on a wonderful property that met my criteria and during the time frame I shared with Heather at the beginning. She was with me every step of the way. Recommend!

Patricia R. | Buyer

Heather Smith is truly a 'make a dream' come true agent! I am grateful for her direction & counsel we are in our home much sooner than expected! what impressed me the most was that she kept in touch for several months after the initial call from us. her follow-up was exceptional as I never heard back from any agents after three calls it really was important to see her degree of caring and to take us through the process with barely a snag, Additionally she has an innate sense of understanding very specific needs which made our search easier since she I was familiar with the area. Naturally we put our trust in her and she delivered. I highly recommend Heather!!! She gave 100 percent. Appreciated e-signed documents which added to the ease of moving forward quickly. HEATHER scheduled every detail. We are thankful she was our agent.

Jill Syverson | Seller

Heather Smith is a consummate professional. She will get your house sold! Her advice on reasonable measures we could take to increase the curb appeal and marketability of our home were spot on and her contacts with service providers to make it happen were excellent. As absentee sellers, we relied heavily upon Heather's availability and responsiveness. We found her to be exceedingly conscientious and proactive. Heather sold our house in record time for an excellent price. We would be delighted to work with Heather again on any future sale or purchase of a home in the Palm Beach area. Heather will represent your best interests with attentiveness, expertise, and zeal.

Ron & Anita D. | Sellers

We want to thank you for all your hard work in selling our Sand Drift home in Breakers West. Your professional approach and amazing energy in showing our property was very much appreciated. We would not have had such good results in the pricing with another firm who did not have the knowledge you possess. Your dedication and friendly approach in showing the property was the strength in our successful sale. We would without reservation recommend your services to anyone who is either in the market to buy or in the market to sell their property. Again, a special thank you for a job well done!

Robert Georgio | Seller

Heather has done a wonderful job in listing and successfully selling my home. Her marketing strategies were spot on and was able to sell out home in a reasonably short time yielding us exactly what we wanted. I would work with her in the future and gladly recommend her to potential buyers or sellers.

R. Weiss | Seller

Heather was a great help and was awesome at every point from pricing to closing. We had some difficulties in the process (I'm a German citizen) but she helped with a lot of knowledge and support from her network. And we finally got everything done and closed the sale.

Jack & Shirley T. | Buyer

Thank you for your patience with us in our house-seeking endeavor: Our cup runneth over with contentment and also with praise for you for sizing us up and finding the perfect fit. Breakers West is very fortunate to have you on their team.

Alisa A. | Buyer & Seller

Heather has helped me as seller, renter, and buyer of homes. Heather is knowledgeable, approachable, and personable. She was professional and patient during the times we worked together. I appreciate her insight and highly recommend her.

Philip & Carolyn H. | Buyers

We wanted to thank you for all you have done for us to date. Truly, you are talented, professional and extremely competent.

E. Guzman | Seller

Heather is amazing. I called her for the sale of my home and within a couple of weeks, my house was listed and sold. She went over and above to assure that everything went smoothly. Great communication and painless transaction. Thank you Heather!!

Cami G. | Buyer

I had the pleasure of using Heather Smith as my real estate broker. I was introduced to Heather by a friend who had previously used her for her last two home purchases. I was looking to purchase a home in Florida and leave New York State and Heather helped me through the entire process. I did not know Florida very well and knew immediately that Heather was trustworthy and caring regarding my future major purchase. Heather paid attention to my wishes, thoughts and needs. I am certain that Heather went many extra miles for me and much beyond my previous experience with realtors. I have purchased 3 previous homes and dealt with realtors that I thought were professional. But, Heather went way beyond what a normal realtor would do for a client. To name a few, she found errors in my contract and building. She fought for me when I was told there was going to be a price increase. Heather also ma…

I had the pleasure of using Heather Smith as my real estate broker. I was introduced to Heather by a friend who had previously used her for her last two home purchases. I was looking to purchase a home in Florida and leave New York State and Heather helped me through the entire process. I did not know Florida very well and knew immediately that Heather was trustworthy and caring regarding my future major purchase. Heather paid attention to my wishes, thoughts and needs. I am certain that Heather went many extra miles for me and much beyond my previous experience with realtors. I have purchased 3 previous homes and dealt with realtors that I thought were professional. But, Heather went way beyond what a normal realtor would do for a client. To name a few, she found errors in my contract and building. She fought for me when I was told there was going to be a price increase. Heather also made several trips over two years while my house was being built to check on the progress and send me pictures. Heather also insisted on being there for me through a three hour preliminary walk-through as well as other steps involved with purchasing a new construction home. Heather has most certainly showed herself to me as far as being a caring agent, professional agent as well as being a very exceptional realtor. I have felt extremely confident recommending her to family members and friends. All of these referrals have thanked me over and over again for passing her name along to them. If you are thinking about buying or selling a home in Florida, Heather Smith is your girl! She will fight for you, represent you and bring you exceptional customer service as well as honest knowledge every step of the way to purchasing a new home.

Chris & Sherry | Buyers

Heather was on it from the start. She knew her areas well and listened purposefully to our wants and needs while searching for our new home. After patiently spending her day with us, she took us to a property we fell in love with. She walked us through everything, and kept us in the loop for every next step. She’s great to work with and we’ll be recommending her from here on out. You’ll love the results if you use her.

G. Shulman | Buyer

Be it a seasoned home buyer or a first-time buyer, you need Heather as your realtor. Her knowledge of the South Florida area is incredible. Heather was accessible, even when she was away on vacation. Heather always made us feel like we were her only and more important client. She listens to the needs of her clients. She does not push to go beyond the limits set by the client. Her background knowledge of title and closings gave us important information that eased the entire home purchasing process. Thorough doesn't begin to explain how good she is. We can tell how much she cares for her clients in making sure she helps clients make the best purchase possible. Any home buyer/seller would benefit from having Heather as their realtor. 

A. Ortega | Seller

Heather is very professional and knowledgeable. She helped to guide us through the process of selling our condo and we highly recommend her. She knows her job and does it well!

Bernie T. | Buyer

Heather was simply amazing! First, she was relentless in finding me the perfect home, which was not easy as I am very particular. Second, in this crazy market, she convinced the seller's broker that my bid was the best overall bid, with 3 other buyers bidding! Third, she is super knowledgeable and does her research as if she doesn't know an answer, she will get it. Heather is the reason I found my dream home and made sure I got it too! Thank you Heather!!!

Chuck P. | Buyer & Seller

I have used Heather 3 times in the last two years. I first met her when helping my daughters buy their first home together. And most recently she helped my wife and I buy a new waterfront home, while simultaneously selling my existing home. In all cases, she went above and beyond, solved more complicated problems than anyone should have to, at the same time dealt with a very demanding client (me). Best of all, she is a tough and fair negotiator on your behalf, and she goes to battle to protect your interests to get the best result possible. I can't recommend her highly enough.

Work With Heather

For most families, choosing a new home is the biggest financial decision they will ever make. There are many complicated decisions involved in choosing a home. As one of the top real estate professionals in the local market, I'll negotiate the best prices and terms for you and answer all of your questions as they arise.